Privacy Policy


PRIVACY POLICY

At TechLiquidators Canada we take your privacy seriously and we want you to know how we collect, use, share, and protect your information.

This Privacy Policy applies to this Web Site and all other channels in which TechLiquidators Canada collects and uses your personal information. All references to "Web Site" in this Privacy Policy mean www.TechLiquidators.ca.

WHO IS TECHLIQUIDATORS CANADA?

TechLiquidators.ca is a division of Burnaby-based Best Buy Canada Ltd., a wholly-owned subsidiary of Best Buy Co., Inc.

INFORMATION WE COLLECT

Information You Give Us
We receive and may store any information you enter on our Web Site or give to us during your interactions with us. For example, we collect information from you when you create an account, make a purchase, call us with a question, or use any of our services.

The information we collect from you includes things like:

  • Your name
  • Your mailing address
  • Your email address
  • Your phone number
  • Demographic and lifestyle information, such as age, personal interests, and product preferences
  • Transaction information, such as items purchased

Information From Other Sources
From time to time we may supplement information you give us with information from other sources, including third parties that help us update, expand, and analyse our records.

Automatic Information
Like many other web sites, we also collect information through cookies and other automated means like web beacons. The information we collect may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our Web Site.

HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for a number of different business purposes like:

  • Establishing and managing your account
  • Fulfilling orders and requests for products, services, or information
  • Processing payments
  • Detecting and protecting against fraud and error
  • Conducting research and analysis, including surveys to improve our services
  • Identifying you on our Web Site and tailoring advertisements and offers to you based on your interactions with us
  • Communicating with you regarding administrative issues relating to your use of our service
  • Operating, evaluating, and improving our Web Site and our business operations
  • Offering and promoting additional products and services we offer

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We have retention standards that meet these parameters.

HOW WE SHARE THE INFORMATION WE COLLECT

TechLiquidators Canada does not sell or rent your personal information to third parties. However, in the normal course of business we may share some of your personal information within our corporate family and with third parties acting on our behalf or as permitted or required by law. When we do engage a third party to manage a particular component of our business operations, we use contractual or other appropriate means to ensure that your personal information is used in a manner that is consistent with this Privacy Policy.

Some of these operations may result in personal information collected by TechLiquidators Canada being stored or processed outside of Canada, including in the United States of America, and, as a result, your personal information may be accessible to law enforcement and regulatory authorities in accordance with the law of these foreign jurisdictions.

We may share your information with third parties to perform service on our behalf such as:

  • Fulfilling orders
  • Processing payments
  • Sending TechLiquidators Canada marketing communications
  • Conducting research & analysis
  • Verifying and validating information that you have provided to us
  • Administering the Web Site
  • Providing customer support services

TechLiquidators Canada may share personal information with our corporate parents, subsidiaries, affiliates or divisions for internal business purposes in accordance with this Privacy Policy.

Sometimes we may be required to share personal information in response to a regulation, court order, or subpoena. We also may share information when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TechLiquidators Canada, our customers, or others; to prevent harm or loss; or in connection with an investigation or suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event.

HOW WE PROTECT THE INFORMATION WE COLLECT

The security of your personal information is a high priority for TechLiquidators Canada. We maintain reasonable administrative, technical, and physical safeguards and current security standards to protect the confidentiality of personal information under our control and appropriately limit access to it.

For example, electronic records are stored in secure, limited-access servers, we employ technological tools like firewalls and passwords, and we ensure our employees are trained on the importance of maintaining the security and confidentiality of personal information. On our Web Site, we use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport.

You are solely responsible for maintaining the secrecy of your password and your account information and for restricting access to the device through which your access your TechLiquidators Canada account. TechLiquidators Canada will never send an unsolicited communication asking you for your password or requesting that you update your account credentials.

YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

You may choose to:

  • Stop receiving marketing or promotional emails or other marketing communications
  • Update and correct your personal information
  • Cancel your account

If you have subscribed to our TechLiquidators Canada promotional emails, we will always provide you the opportunity to "opt out" or unsubscribe. Each promotional email we send to you will include a link or other method to unsubscribe or decline further marketing communications.

We also give you access through your account profile in the "My Account" section of the Web Site. You may update your contact information at any time. You may also make changes to your marketing subscription preferences on the "My Account" page.

For additional queries or requests related to your personal information, please contact us as indicated below under the "HAVE QUESTIONS?" section.

LINKS TO OTHER WEB SITES

Our Web Site may contain links to other web sites or Internet resources which are provided solely for your convenience and information. When you click on one of those links you are contacting another web site. TechLiquidators Canada has no responsibility or liability for, or control over, those other web sites or their collection, use, and disclosure of your personal information. We encourage you to read the privacy policies of those other web sites to learn how they handle your personal information.

SHARE AUCTION

You may choose to use the "Share Auction" tool which allows you to inform a friend about items of interest. The information you provide will be used to send a one-time email to your friend, inviting them to our Web Site. We will not add your friend to a mailing list and will not send them further email unless he or she chooses to receive such communications from us. When using the "Share Auction" tool you are contacting your friend directly and as such you acknowledge that you are responsible for this correspondence and not TechLiquidators Canada.

PRIVACY POLICY UPDATES

To accommodate changes in our services, changes in technology, and legal developments, this Privacy Policy may be updated from time to time. If we make significant changes to the Privacy Policy, we'll post a prominent message on our Web Site. We encourage you to review our Privacy Policy periodically. Each time you submit personal information or use our services, you agree to be bound by the then current terms of the Privacy Policy.
Last Update: September 1, 2011

HAVE QUESTIONS?

If you have any questions about our Privacy Policy or the privacy practices of TechLiquidators Canada, please contact us:

Phone:
Toll-free: (866) 399-6072
Direct: (604) 412-1110

Email:
PrivacyManager@BestBuyCanada.ca

Important Reminder about email communications:
Please remember that email sent over the public Internet is not secure. If you send an email directly to us from your own email account the contents will not be encrypted. We strongly recommend that you do not send sensitive information (like a credit card number) to us via unencrypted email. TechLiquidators Canada is not responsible for any transmission by you of any personal information over the public Internet.

Address:
Privacy Manager
Best Buy Canada Ltd. - TechLiquidators.ca
8800 Glenlyon Parkway
Burnaby, BC V5J 5K3